While Lux Management Group does not have a direct relationship with renters, our relationship with your potential landlord means a much better renting experience for you. Your home will be taken care of by our professional property management team here at Lux Management Group.

You have a lot to think about as a renter – starting with location and price. Taking the first step to become a Lux Management Group tenant is easy! You can search for a property in your market or apply for a lease to become a tenant directly on our website.

We take care to ensure our homes are a good fit for each resident. That means reviewing your credit history, rental history, background check, employment and income, and verifying a government-issued ID. If pets are allowed, we’ll include a quick pet screening too.

We work alongside the property owner to make this decision. We gather all of the screening information and share it with the homeowner, who makes the final call.

We take a common-sense approach to screening – no rigid income rules, no minimum credit score, and past evictions are not automatic disqualifiers. We look at the whole picture.

Moving into a new home comes with a few up-front costs. Typically, you’ll pay your first month’s rent, a security deposit (usually equal to one month’s rent), a lease administration fee, a small monthly processing fee, and any pet-related fees if applicable. Don’t worry – we’ll break all of this down for you before you sign.

The easiest and fastest way is through your Resident Portal. You can pay by ACH (bank transfer), which is included in your monthly processing fee and has no extra cost. If you’d rather pay by credit card, that’s an option too – just keep in mind there’s a processing fee for card payments. If online payment isn’t your style, you’re also welcome to mail certified funds (like a money order or cashier’s check). Just be sure to allow enough mailing time so your payment arrives before the due date.

No. Accidents happen. Your child might clog up the toilet with a toy or maybe you have a pet that damaged the carpet. No problem. We understand! We evaluate each invoice and situation to determine if it is the owner’s responsibility or a tenant’s responsibility to pay for the maintenance work.

We want your move-in to feel seamless. Before you get the keys, we’ll complete a detailed inspection with photos and notes so we’re all on the same page about the property’s condition. We’ll also make sure you have any keys, remotes, or other access items you need.

Plan ahead to set up utilities, review your lease, and let us know if you spot any maintenance concerns during the first walk-through. You might also want to do a quick clean to make the space feel like home.

We compare the move-in and move-out inspections to determine if there’s any damage beyond normal wear and tear. After that, the homeowner decides on any deductions, and we’ll send you a detailed statement along with any refund in accordance with state law.

We will coordinate maintenance requests and get confirmation from the homeowner on approvals for any repairs – which means you don’t have to.

We prioritize maintenance based on urgency: Emergencies (like flooding or no heat in winter) are handled within 24 hours. Urgent issues (such as a major appliance issue that isn’t life-threatening) are addressed within 72 hours. Normal repairs (cosmetic or routine fixes) are usually handled within 7 days.

We understand that life circumstances can change unexpectedly. If you ever need to exit your lease early, the terms are straightforward: a lease-break fee equal to 2 months’ rent, plus a $300 tenant replacement and administrative fee. No advance written notice is required — all fees and any outstanding balance must be paid in full by the date you vacate and return possession of the property. Your security deposit is handled separately per state law and cannot be applied toward these fees. We can generally place a qualified replacement tenant within those 2 months, so the structure gives everyone a clean, predictable exit rather than an open-ended obligation.